Refund and Returns Policy

Effective Date: 02/04/2025

1. Return Eligibility

We accept returns under the following conditions:

• The product must be unused, undamaged, and in its original packaging.

• The return request must be initiated within [7/10/15] days of delivery.

• Items such as perishable goods, customized products, or hygiene-related products are non-returnable.

2. How to Initiate a Return?

To request a return, follow these steps:

1. Contact our customer support at support@kitchen-store.in with your order details.

2. Provide a clear image/video of the product showing the issue.

3. Once approved, we will provide return shipping details.

3. Refund Process

• Once we receive the returned product and verify its condition, we will credit your refund within 5-7 business into original payment method

• The refund will be issued to the original payment method or as store credit.

• Shipping charges are non-refundable.

4. Non-Returnable & Non-Refundable Items

• Used, damaged, or altered products.

• Clearance sale or discounted items.

5. Late or Missing Refunds

• If you haven’t received your refund yet, please check your bank account first.

• Then contact your payment provider; it may take some time before your refund is officially processed.

• If you’ve done all of this and still haven’t received your refund, contact us at support@kitchen-store.in

6. Contact Us

For any refund or return-related queries, reach out to us at:

📧 Email: support@kitchen-store.in

📞 Phone: +919867665676